the fine print ♡
UPDATED · 05.27.2026
est. read time · 5 min
01 · Company
We're a small handmade fashion label inspired by Japanese subculture, based in the United States, shipping to soft girls with sharp edges everywhere.
- BUSINESS
- Jiraixdoll
02 · Contact
- contact@jiraixdoll.com · we reply within 48 hours mon–fri
- HOURS
- 11am–7pm ET · mon–fri
- SOCIAL
- (TODO: link your IG / TikTok / etc.)
03 · Prices
All prices are listed in US Dollars (USD) and shown before sales tax and shipping. Sales tax is added at checkout, calculated on your shipping address. Shipping is calculated separately at checkout too — flat $20 USD, free on orders over $200.
- ★ Prices are final at the moment your order is paid — later sales don't refund.
- ★ Sale prices are valid for the dates listed on the product page and while stock lasts.
- ★ International buyers are responsible for any import duty or tax at the destination.
04 · Payment
- METHODS
- Visa · Mastercard · American Express · Discover · Apple Pay · PayPal
- PROCESSOR
- Stripe — your card details go directly to Stripe and never touch our servers. PCI-DSS compliant via Stripe Checkout.
- WHEN CHARGED
- At the moment of order — your order is confirmed once the charge succeeds.
- SECURITY
- SSL/TLS throughout · 3-D Secure on cards that support it.
05 · Shipping
- DOMESTIC (US)
- (TODO: carrier + base rate) · flat $20 · free over $200
- INTERNATIONAL
- (TODO: carrier + zones) · calculated at checkout
- PROCESSING
- We ship within 48 hours of order confirmation, mon–fri.
- TRACKING
- Tracking number emailed when the label prints · live at the carrier within 12hrs.
06 · Returns
Because everything we sell is made in limited runs and assigned a hand-numbered edition tag at the moment of purchase, we do not accept returns or exchanges for a change of mind or sizing. Please measure twice — our size charts on each product page are accurate.
The one exception: if your piece arrives damaged, defective, or it's not what you ordered, email contact@jiraixdoll.com within 7 days of delivery with photos. We'll send a replacement (if stock allows) or refund in full. This right cannot be waived and is required by US consumer protection law.
07 · Privacy
We collect only what we need to send you a piece: name, shipping address, email, plus order history. Payment details go to Stripe — we never see your card number.
- WE COLLECT
- order info · shipping address · email · session cookies
- WHY
- fulfil your order · email about shipping · meet tax + customs rules
- SHARED WITH
- Stripe (payments) · Supabase (order storage) · your shipping carrier · (TODO: add your email service when wired)
- NEVER SOLD
- We don't sell or rent data to anyone. We don't run ad pixels.
- RETENTION
- Orders: 7 years (US tax law) · email list: until you unsubscribe
- YOUR RIGHTS
- Request access · correction · deletion at contact@jiraixdoll.com · we respond within 30 days
California residents have additional rights under the CCPA / CPRA: you can request what categories of personal info we have, opt out of any "sale or sharing" (we don't do either), and have us delete it. Same email works.
08 · Terms
By placing an order you agree to these terms. We may update them; the date at the top reflects the current version.
- ★ Contract formation: your order is an offer; we accept it by sending the"order confirmed" email. We can decline (rare) for stock or address verification reasons, with a full refund.
- ★ Hand-numbered editions: your edition number is assigned at payment and is final. We can't swap to a specific number.
- ★ Stock: when something sells out it stays sold out. Most pieces are never restocked.
- ★ Imagery: small variations in color and hand-stitched details are part of the craft, not a defect.
- ★ Liability: our total liability for any claim is capped at the amount you paid for the items in question, except where US consumer law doesn't allow us to limit it (e.g. injury, willful misconduct).
- ★ Governing law: these terms are governed by US law in our state of operation · (TODO: state).
- ★ Disputes: email us first — we'd rather fix it. Otherwise, courts in our state of operation.
tl;dr — be kind ♡ we'll be kind back.
09 · Cookies
We use only essential cookies — none for tracking or advertising.
- STRICTLY NECESSARY
- Cart contents · session · admin auth (if you log in). Required for the shop to work.
- ANALYTICS
- (TODO: if/when you add analytics, list provider here.)
- MARKETING
- None. We don't track you across sites.