01 · Company

We're a small handmade fashion label inspired by Japanese subculture, based in the United States, shipping to soft girls with sharp edges everywhere.

BUSINESS

Jiraixdoll

02 · Contact

EMAIL

contact@jiraixdoll.com · we reply within 48 hours mon–fri

HOURS

11am–7pm ET · mon–fri

SOCIAL

(TODO: link your IG / TikTok / etc.)

03 · Prices

All prices are listed in US Dollars (USD) and shown before sales tax and shipping. Sales tax is added at checkout, calculated on your shipping address. Shipping is calculated separately at checkout too — flat $20 USD, free on orders over $200.

• ★ Prices are final at the moment your order is paid — later sales don't refund.
• ★ Sale prices are valid for the dates listed on the product page and while stock lasts.
• ★ International buyers are responsible for any import duty or tax at the destination.

04 · Payment

METHODS

Visa · Mastercard · American Express · Discover · Apple Pay · PayPal

PROCESSOR

Stripe — your card details go directly to Stripe and never touch our servers. PCI-DSS compliant via Stripe Checkout.

WHEN CHARGED

At the moment of order — your order is confirmed once the charge succeeds.

SECURITY

SSL/TLS throughout · 3-D Secure on cards that support it.

05 · Shipping

DOMESTIC (US)

(TODO: carrier + base rate) · flat $20 · free over $200

INTERNATIONAL

(TODO: carrier + zones) · calculated at checkout

PROCESSING

We ship within 48 hours of order confirmation, mon–fri.

TRACKING

Tracking number emailed when the label prints · live at the carrier within 12hrs.

06 · Returns

Because everything we sell is made in limited runs and assigned a hand-numbered edition tag at the moment of purchase, we do not accept returns or exchanges for a change of mind or sizing. Please measure twice — our size charts on each product page are accurate.

The one exception: if your piece arrives damaged, defective, or it's not what you ordered, email contact@jiraixdoll.com within 7 days of delivery with photos. We'll send a replacement (if stock allows) or refund in full. This right cannot be waived and is required by US consumer protection law.

07 · Privacy

We collect only what we need to send you a piece: name, shipping address, email, plus order history. Payment details go to Stripe — we never see your card number.

WE COLLECT

order info · shipping address · email · session cookies

WHY

fulfil your order · email about shipping · meet tax + customs rules

SHARED WITH

Stripe (payments) · Supabase (order storage) · your shipping carrier · (TODO: add your email service when wired)

NEVER SOLD

We don't sell or rent data to anyone. We don't run ad pixels.

RETENTION

Orders: 7 years (US tax law) · email list: until you unsubscribe

YOUR RIGHTS

Request access · correction · deletion at contact@jiraixdoll.com · we respond within 30 days

California residents have additional rights under the CCPA / CPRA: you can request what categories of personal info we have, opt out of any "sale or sharing" (we don't do either), and have us delete it. Same email works.

08 · Terms

By placing an order you agree to these terms. We may update them; the date at the top reflects the current version.

• ★ Contract formation: your order is an offer; we accept it by sending the"order confirmed" email. We can decline (rare) for stock or address verification reasons, with a full refund.
• ★ Hand-numbered editions: your edition number is assigned at payment and is final. We can't swap to a specific number.
• ★ Stock: when something sells out it stays sold out. Most pieces are never restocked.
• ★ Imagery: small variations in color and hand-stitched details are part of the craft, not a defect.
• ★ Liability: our total liability for any claim is capped at the amount you paid for the items in question, except where US consumer law doesn't allow us to limit it (e.g. injury, willful misconduct).
• ★ Governing law: these terms are governed by US law in our state of operation · (TODO: state).
• ★ Disputes: email us first — we'd rather fix it. Otherwise, courts in our state of operation.

tl;dr — be kind ♡ we'll be kind back.

09 · Cookies

We use only essential cookies — none for tracking or advertising.

STRICTLY NECESSARY

Cart contents · session · admin auth (if you log in). Required for the shop to work.

ANALYTICS

(TODO: if/when you add analytics, list provider here.)

MARKETING

None. We don't track you across sites.